Patient Transportation Clients,
The holiday season is here and we are looking ahead to ensure everyone gets to their dialysis & medical appointments.
The Mohawks of the Bay of Quinte Administration Office and the Community Wellbeing Centre will be closed Friday, December 22, 2017 at 4:30 pm for their annual Christmas holiday and will reopen Tuesday, January 8, 2018 at 8:30 am for regular business. If you have a medical emergency during this time please call 911.
The Medical Transportation Program is not deemed an essential service, therefore there will be no one available to contact about medical transportation during this time.
It is vital that all medical appointments from December 18, 2017 to January 8, 2018 be called into the Medical Transportation Clerk (MTC) NO later than December 15, 2017. The telephone number for medical transportation is 613-967-3603, ext. 127.
For all clients that use MBQ Medical Transportation drivers for multiple appointments every week, it is extremely important that you have a backup driver - family, friend or neighbour, secured in the event that the volunteer driver becomes unable to complete your specific medical transportation. The medical transportation clerk makes every effort to ensure that medical transportation trips are covered. Unforeseen circumstances do happen and are sometimes outside of the scope of the program. It is when this happens that we have to ask the client to step in and take control of their own transportation. You are encouraged to make these arrangements as soon as possible to prevent any interruption in your scheduled appointments.
Happy Holidays and thank you for your understanding and cooperation.